Privacy Policy
Effective Date: September 6, 2025
About This Policy
ysuites is a service of iCatch Marketing LLC. This Privacy Policy explains how we collect, use, and protect your information when you use our ysuites platform and services.
Information We Collect
- Account information (name, email address, business details)
- Yelp business and advertising data accessed through authorized APIs
- Communication preferences and messaging history
- Usage data and analytics for service improvement
SMS and Mobile Communications
Important Notice about SMS Services:
Mobile information will not be shared with third parties or affiliates for marketing/promotional purposes.
Our ysuites platform offers SMS notification services for Yelp lead alerts and customer interactions. When you opt-in to receive SMS notifications:
- Message and data rates may apply
- Message frequency varies based on your notification settings and business activity
- You can reply HELP for help or STOP to cancel at any time
- We use your mobile number only to deliver the notifications you requested
How We Use Your Information
- Provide and maintain our ysuites platform services
- Sync your Yelp advertising data and business information
- Send you notifications about leads and customer interactions (when opted in)
- Improve our services through AI-powered message enhancement
- Comply with legal obligations and prevent misuse
Data Sharing and Third Parties
We work with the following service providers to deliver our services:
Yelp
Business data synchronization and advertising management
Twilio
SMS messaging services (with your consent)
OpenAI
AI-powered message enhancement features
Google Maps
Location-based advertising targeting
We do not sell your personal information. All data sharing is limited to what's necessary to provide our services.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission and secure storage practices.
Your Rights and Choices
- Access and update your account information through the platform
- Opt out of SMS notifications by replying STOP to any message
- Request deletion of your account and associated data
- Contact us with privacy-related questions or concerns
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the platform or via email.
Contact Information
iCatch Marketing LLC
Email: privacy@icatchgroup.com
For SMS-related inquiries, you can also text HELP to any ysuites number you've received messages from.